Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of hoyter_toyter

hoyter_toyter

May 11, 2026

5  out of  5
rating by hoyter_toyter
"Darrell McMiller was amazingly helpful during my call today. Not only did he answer all my questions, he also helped get me get a better rate by bundling. Extremely satisfied with the level of customer service, it was quick and easy to get the best rates!"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Darrell McMiller provided you with such outstanding service during your call. It's great to know he not only answered your insurance questions but also helped you save by bundling your policies. We’re proud to have team members like Darrell who go above and beyond, even assisting with non-insurance related inquiries. Your satisfaction means a lot to us here in Washtenaw County. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
Profile photo of Laura Harlan

Laura Harlan

May 7, 2026

5  out of  5
rating by Laura Harlan
"Had a very informative and easy process switching my insurance with Darnell. I’m moving to Michigan from Ohio. He answered every question and got me the best possible rates! Excellent customer service and he was so personable!"
We responded:
"Hello Laura, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
Profile photo of Claudia Raines

Claudia Raines

May 6, 2026

5  out of  5
rating by Claudia Raines
"Darrell was a great help in getting us setup with our policy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Darrell was able to assist you effectively in setting up your policy. If you need any further help, please don't hesitate to reach out!"
Profile photo of Elena

Elena

May 5, 2026

5  out of  5
rating by Elena
"Darrell was extremely friendly and helpful. Definitely satisfied with my insurance from this group :)"
We responded:
"Thank you so much Elena. We really appreciate your positive review. I'm so happy Darrell was able to help you out with your insurance needs "
Profile photo of Rose Dean

Rose Dean

April 15, 2026

5  out of  5
rating by Rose Dean
"Darrell was great to work with! Helped me with car, renters, and life insurance all in one go. He was very informative, friendly, and easy to talk to and explained everything clearly and very well detailed. I'm glad to have him as my agent!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Darrell was able to assist you with your car, renters, and life insurance needs all at once. It's great to know he provided clear explanations and made the process easy and friendly. We're glad to have Darrell as part of our team and even happier to have you as our valued client! If you ever need anything else, don’t hesitate to reach out."
Profile photo of LC

LC

April 9, 2026

5  out of  5
rating by LC
"Darrell Is very welcoming he got me together and right out the door! (Ask for Darrell) 😊"
We responded:
"Thank you so much for the fantastic 5-star review! 🎉 We're thrilled to hear that Darrell made you feel so welcome and got you all set and out the door quickly. We'll be sure to pass along your kind words to him—he loves hearing feedback like this! Don't hesitate to ask for Darrell next time. 😊 Thanks again!"
Profile photo of Jayne

Jayne

April 8, 2026

5  out of  5
rating by Jayne
"very nice and friendly. super easy!"
We responded:
"Thank you Jayne for the wonderful review."
Profile photo of Celeste Lopez

Celeste Lopez

April 1, 2026

5  out of  5
rating by Celeste Lopez
"Chris at State Farm was amazing and helped us with the switch. Very efficient, friendly and kind. We are very satisfied and hope to be State Farm customers for a long time."
We responded:
"Hi Celeste, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
Profile photo of Jared Dietzel

Jared Dietzel

March 31, 2026

5  out of  5
rating by Jared Dietzel
"Been having a heck of a time with insurance this past year, but Darrell made this so easy. Felt so confident in deciding to setup my coverage!"
We responded:
"Hello Jared, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!"
Profile photo of Wayne Baker

Wayne Baker

March 27, 2026

5  out of  5
rating by Wayne Baker
"Excellent staff!! Super helpful. Best insurance company i have ever had."
We responded:
"Thank you so much for the amazing review. We strive to be the best insurance agency in the Ypsilanti area for sure."
Profile photo of Marlon Vasquez

Marlon Vasquez

March 23, 2026

5  out of  5
rating by Marlon Vasquez
"Chris was amazing. He made the process so easy and he was just great to work with. If you’re looking for an agent who truly cares, give Chris a call!"
We responded:
"Thank you Marlon for the amazing review and recommendation."
Profile photo of Shinoj Kandoth

Shinoj Kandoth

March 20, 2026

5  out of  5
rating by Shinoj Kandoth
"Awesome service from Darrell"
We responded:
"Thank you for the positive feedback."
Profile photo of Mb

Mb

March 20, 2026

5  out of  5
rating by Mb
"Chris is awesome. Just like talking to a friend, easy to work with and very helpful. Highly recommend!"
We responded:
"Thank you so much for the wonderful review. Like talking to a friend might be the best compliment we have had."
Profile photo of Jacqueline Zapf

Jacqueline Zapf

March 18, 2026

5  out of  5
rating by Jacqueline Zapf
"I received the best assistance from Darrell, he was very charismatic and knowledgeable every step of the way!"
We responded:
"Thank you so much Jacqueline. I'm so pleased Darrell was so helpful."
Profile photo of Ayethatsrell

Ayethatsrell

March 18, 2026

5  out of  5
rating by Ayethatsrell
"Chris at State Farm help me out when no other insurance company would"
We responded:
"Thank you for the great review. Chris and my entire team strive strive for exceptional service."
Profile photo of Visage Beauty and Spa

Visage Beauty and Spa

March 18, 2026

5  out of  5
rating by Visage Beauty and Spa
"Darrell was super awesome! patient, helped me do exactly what i needed. definitely would call him back if i ever needed anything else"
We responded:
"Thank you so much Visage. Darrell is great and I am happy he was able to help."
Profile photo of YIMING CHEN

YIMING CHEN

March 13, 2026

5  out of  5
rating by YIMING CHEN
"The service is very nice."
We responded:
"Thank you Yiming."
Profile photo of Thomas Spence

Thomas Spence

March 10, 2026

5  out of  5
rating by Thomas Spence
"Our agent Chris did a great job getting us the lowest price anywhere. We were in a situation where we didn't have the money yet and he even waited and kept in contact until we were ready. Did a really great job 👍"
We responded:
"Thank you Moes. I'm so pleased Chris was able to help you with you insurance needs."
Profile photo of Jack Pakela - Trumpet

Jack Pakela - Trumpet

March 5, 2026

5  out of  5
rating by Jack Pakela - Trumpet
"Ive been working with Darrell since I joined Statefarm back in June of 2025, and I will say the experience has been incredible. Compared to other insurance agencies, Statefarm goes the extra mile (and then some). Its easy to get ahold of Darrell who's my agent, and he does a great job of executing on the task at hand. Thanks Statefarm!"
We responded:
"Thanks Jack. Darrell is great, and I'm so pleased your experience has been incredible. We appreciate you and your positive feedback."
Profile photo of Eze Akabogu

Eze Akabogu

March 4, 2026

5  out of  5
rating by Eze Akabogu
"I got my business insurance from state farm and Chris was very professional, knowledgeable and most importantly very patient with me during my informed decision time. What gave me the ultimate confidence to sign up with Chris was his genuine attitude to find the best plan that fits what my business needs based on the type of business I have and was NOT motivated by how much money to prime out of me and he LISTENED to my concern. He truly cared and his customer service is worthy of emulation."
We responded:
"Thank you Eze for the wonderful feedback. We appreciate you and your business."
Profile photo of Olaya Ramirez

Olaya Ramirez

March 2, 2026

5  out of  5
rating by Olaya Ramirez
"Called to add on a vehicle and spoke with Darrel everything was super quick and easy . Very satisfied with the help I received ."
We responded:
"Thank you Olaya for the wonderful review."
Profile photo of Joe VanAssche

Joe VanAssche

March 2, 2026

5  out of  5
rating by Joe VanAssche
"Chris was great to work with. He helped me get an excellent plan for a lower rate for both of my vehicles and our home. He was always available and kept great communication."
We responded:
"Thank you so much Joe. "
Profile photo of Linda Kittle

Linda Kittle

March 2, 2026

5  out of  5
rating by Linda Kittle
"He really helped me out to get affordable insurance over $200 for 6 month policy cheaper for the same coverage. C"
We responded:
"Thank you so much Linda."
Profile photo of Domonique Johnson

Domonique Johnson

March 2, 2026

5  out of  5
rating by Domonique Johnson
"Chris was AMAZING to work with! He listened to my needs and explained everything to me in detail. I switched from another company which I was nervous about but Chris made it easy and seamless. I will always recommend him because he’s such a personable agent, it didn’t feel like I was talking to a representative, more like a cousin or big brother. There’s more value in my policy than the previous and even a little cheaper! If you’re looking for insurance talk with Chris in the Ypsilanti branch, you won’t be disappointed! 😊"
We responded:
"Wow, thank you for the amazing review. I'm so pleased Chris was able to help and appreciate your recommendation."
Profile photo of Ron Maxwell

Ron Maxwell

March 2, 2026

5  out of  5
rating by Ron Maxwell
"A knowledgeable and capable staff who has helped me through home and auto insurance situations. They've gone the extra mile time and again. I would absolutely recommend."
We responded:
"Thank you Ron. I'm so pleased we were able to help you with your home and auto insurance needs and greatly appreciate your recommendation."