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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wayne Baker

March 27, 2026

5  out of  5
rating by Wayne Baker
"Excellent staff!! Super helpful. Best insurance company i have ever had."
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Marlon Vasquez

March 23, 2026

5  out of  5
rating by Marlon Vasquez
"Chris was amazing. He made the process so easy and he was just great to work with. If you’re looking for an agent who truly cares, give Chris a call!"
We responded:
"Thank you Marlon for the amazing review and recommendation."
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Shinoj Kandoth

March 20, 2026

5  out of  5
rating by Shinoj Kandoth
"Awesome service from Darrell"
We responded:
"Thank you for the positive feedback."
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Mb

March 20, 2026

5  out of  5
rating by Mb
"Chris is awesome. Just like talking to a friend, easy to work with and very helpful. Highly recommend!"
We responded:
"Thank you so much for the wonderful review. Like talking to a friend might be the best compliment we have had."
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Jacqueline Zapf

March 18, 2026

5  out of  5
rating by Jacqueline Zapf
"I received the best assistance from Darrell, he was very charismatic and knowledgeable every step of the way!"
We responded:
"Thank you so much Jacqueline. I'm so pleased Darrell was so helpful."
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Ayethatsrell

March 18, 2026

5  out of  5
rating by Ayethatsrell
"Chris at State Farm help me out when no other insurance company would"
We responded:
"Thank you for the great review. Chris and my entire team strive strive for exceptional service."
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Visage Beauty and Spa

March 18, 2026

5  out of  5
rating by Visage Beauty and Spa
"Darrell was super awesome! patient, helped me do exactly what i needed. definitely would call him back if i ever needed anything else"
We responded:
"Thank you so much Visage. Darrell is great and I am happy he was able to help."
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YIMING CHEN

March 13, 2026

5  out of  5
rating by YIMING CHEN
"The service is very nice."
We responded:
"Thank you Yiming."
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Moes Gone

March 10, 2026

5  out of  5
rating by Moes Gone
"Our agent Chris did a great job getting us the lowest price anywhere. We were in a situation where we didn't have the money yet and he even waited and kept in contact until we were ready. Did a really great job 👍"
We responded:
"Thank you Moes. I'm so pleased Chris was able to help you with you insurance needs."
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Jack Pakela - Trumpet

March 5, 2026

5  out of  5
rating by Jack Pakela - Trumpet
"Ive been working with Darrell since I joined Statefarm back in June of 2025, and I will say the experience has been incredible. Compared to other insurance agencies, Statefarm goes the extra mile (and then some). Its easy to get ahold of Darrell who's my agent, and he does a great job of executing on the task at hand. Thanks Statefarm!"
We responded:
"Thanks Jack. Darrell is great, and I'm so pleased your experience has been incredible. We appreciate you and your positive feedback."
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Eze Akabogu

March 4, 2026

5  out of  5
rating by Eze Akabogu
"I got my business insurance from state farm and Chris was very professional, knowledgeable and most importantly very patient with me during my informed decision time. What gave me the ultimate confidence to sign up with Chris was his genuine attitude to find the best plan that fits what my business needs based on the type of business I have and was NOT motivated by how much money to prime out of me and he LISTENED to my concern. He truly cared and his customer service is worthy of emulation."
We responded:
"Thank you Eze for the wonderful feedback. We appreciate you and your business."
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Olaya Ramirez

March 2, 2026

5  out of  5
rating by Olaya Ramirez
"Called to add on a vehicle and spoke with Darrel everything was super quick and easy . Very satisfied with the help I received ."
We responded:
"Thank you Olaya for the wonderful review."
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Joe VanAssche

March 2, 2026

5  out of  5
rating by Joe VanAssche
"Chris was great to work with. He helped me get an excellent plan for a lower rate for both of my vehicles and our home. He was always available and kept great communication."
We responded:
"Thank you so much Joe. "
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Linda Kittle

March 2, 2026

5  out of  5
rating by Linda Kittle
"He really helped me out to get affordable insurance over $200 for 6 month policy cheaper for the same coverage. C"
We responded:
"Thank you so much Linda."
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Domonique Johnson

March 2, 2026

5  out of  5
rating by Domonique Johnson
"Chris was AMAZING to work with! He listened to my needs and explained everything to me in detail. I switched from another company which I was nervous about but Chris made it easy and seamless. I will always recommend him because he’s such a personable agent, it didn’t feel like I was talking to a representative, more like a cousin or big brother. There’s more value in my policy than the previous and even a little cheaper! If you’re looking for insurance talk with Chris in the Ypsilanti branch, you won’t be disappointed! 😊"
We responded:
"Wow, thank you for the amazing review. I'm so pleased Chris was able to help and appreciate your recommendation."
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Ron Maxwell

March 2, 2026

5  out of  5
rating by Ron Maxwell
"A knowledgeable and capable staff who has helped me through home and auto insurance situations. They've gone the extra mile time and again. I would absolutely recommend."
We responded:
"Thank you Ron. I'm so pleased we were able to help you with your home and auto insurance needs and greatly appreciate your recommendation."
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ebrima

February 27, 2026

5  out of  5
rating by ebrima
"Darrell was very kind and helpful, he consistently followed up with me and told me everything that was happening. Highly recommend"
We responded:
"Thank you Ebrima. I'm so glad Darrell was able to helpbyou iut with your auto insurance."
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Robert Lenear

February 24, 2026

5  out of  5
rating by Robert Lenear
"Chris made my shopping experience very pleasant and delightful. Thanks for inviting me into the family"
We responded:
"Thank you Robert. We are excited to have you part of our family and really appreciate the positive feedback."
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Alicia

February 24, 2026

5  out of  5
rating by Alicia
"Jake was amazing! He found me an amazing deal on an insurance bundle, answered all my questions, and genuinely cared about finding a good deal that met my needs. I'm happy to have switched to State Farm."
We responded:
"Thank you Alicia. I'm so happy to Jake was so wonderful and was able to help you out with your insurance needs."
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Doyun Kim

February 23, 2026

5  out of  5
rating by Doyun Kim
"I received great service from Christopher R. Ostrowski, who helped me arrange my auto and renter’s insurance. He provided reasonable, competitive quotes and clearly explained the details whenever I had questions. He was very attentive throughout the entire process. I highly recommend State Farm Insurance Agent to anyone who is looking for affordable and reliable insurance coverage."
We responded:
"Thank you Doyun. I'm pleased Christopher was so helpful with your insurance needs."
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Toriann Lawrence

February 16, 2026

5  out of  5
rating by Toriann Lawrence
"Thank you so much to Darrell for his help and patience! He took his time getting me the best quote and gave updates throughout the process. Thank you again."
We responded:
"Thank you for the awesome feedback Toriann."
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Siddhesh Pimpale

February 12, 2026

5  out of  5
rating by Siddhesh Pimpale
"Best support throughout quote and on boarding process, Gave best deals amongst all other insurance provider for auto and home, Will recommend Andrew and will definitely recommend him to them who are looking for best quotes"
We responded:
"Thank you so much for the awesome review. We appreciate you and your great recommendation."
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Luis

February 12, 2026

5  out of  5
rating by Luis
"Jake was awesome provided me options and gave me information I needed. I’ll be signing up for sure. 5 stars all the way!"
We responded:
"Thank you so much Luis. We really appreciate the awesome feedback."
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Deijah Cole

February 11, 2026

5  out of  5
rating by Deijah Cole
"Chris provided beyond exceptional service while helping me with my insurance needs. He was knowledgeable, patient, and took the time to explain all of my options so I felt confident in my decisions. The entire process was smooth, professional, and stress-free. I truly appreciate his responsiveness and attention to detail. Highly recommend Chris to anyone looking for reliable and trustworthy insurance support!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear that Chris provided you with exceptional service and made the insurance process stress free. We truly appreciate your recommendation and are always here to support you with any future insurance needs."
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Logan Hundley

February 11, 2026

5  out of  5
rating by Logan Hundley
"After shopping around rates for my car and renters insurance, I stumbled across Jake, yes a real Jake from State Farm, he made the switch painless, went above and beyond to find me all available discounts all while keeping my coverage the same if not better and saved me money! They do a great job here and would recommend anyone shopping around for a new policy to stop here first and let them make magic happen! Great team, great office and first class service."
We responded:
"Wow! Thank you so much for your fantastic review. We're delighted to hear Jake and our team were able make magic happen 😀. We are greatful for the recommendation and look forward to continuing to provide first-class service whenever you need us."