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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gábor Laborczvölgyi

Gábor Laborczvölgyi

June 9, 2026

5  out of  5
rating by Gábor Laborczvölgyi
"Chris provided beyond exceptional service."
We responded:
"Hi Gábor, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing. We look forward to serving you many more times in the future! Hope you visit us again soon!"
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Saad Shahid

May 31, 2026

5  out of  5
rating by Saad Shahid
"Chris is one of the best guys they have, I needed auto insurance and with his help, I got great coverage at very affordable rates. I would recommend Chris anyone looking for any sort of coverage. Professional. Helpful. Prompt."
We responded:
"Thanks for the wonderful review. We’re so happy to hear Chris was able to help you find great auto coverage at an affordable rate—and that you experienced him as professional, helpful, and prompt. We truly appreciate the recommendation and hope you’ll feel free to reach out anytime you need anything in the future!"
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DC3 Fitness

May 30, 2026

5  out of  5
rating by DC3 Fitness
"I called State Farm a while ago thru the main number and they said an agent would help me later. I’ve since gone with someone else but Chris at this location gave me a rang with a quote and was a good sport about my obnoxious voicemail. Funny guy seems decent. Figured good enough to come on here and tell yall if ur lookin at insurance here u got some decent folk here!"
We responded:
"Hi there! Thanks so much for taking the time to leave this review. We’re glad to hear Chris was able to help you with a quote and made the process a lot easier—especially after that voicemail! We know you’ve since gone with someone else, but we truly appreciate your kind words. If you ever need anything in the future, don’t hesitate to reach out. Thanks again!"
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Hang Liu

May 27, 2026

5  out of  5
rating by Hang Liu
"Very nice experience! Friendly and Professional!"
We responded:
"Dear Hang, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We look forward to providing you with more great experiences in the near future. See you soon!"
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Jennifer Brezny

May 22, 2026

5  out of  5
rating by Jennifer Brezny
"I contacted State Farm to set up a new policy. I had the pleasure of being connected to Jake who works under Andy. It was such a pleasure working with him. He was prompt attentive and made the process so easy. I didn’t have any long detailed conversations about what this with that I told him what I already had what I needed and within minutes, he had my policy ready, and when I reached out to him a few days later for the payment, he was glad To hear from me and process my payment make sure that I had current insurance data/cards and sent me a link to sign for my insurance policy. It was a true pleasure. Thanks again, Jake for all of your assistance"
We responded:
"Wow! Thank you Jennifer for such wonderful feedback. Jake is great and I'm so pleased he was able to make your experience so easy, efficient and pleasant. We appreciate your business and are hear for you whenever you need us."
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Asrel Bartley

May 13, 2026

5  out of  5
rating by Asrel Bartley
"Darrell was very patient and provided all the information I needed. After shopping around I had no other choose than to call him back he’s very professional."
We responded:
"Hey Asrel, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon."
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hoyter_toyter

May 11, 2026

5  out of  5
rating by hoyter_toyter
"Darrell McMiller was amazingly helpful during my call today. Not only did he answer all my questions, he also helped get me get a better rate by bundling. Extremely satisfied with the level of customer service, it was quick and easy to get the best rates!"
We responded:
"Thank you so much for your fantastic 5-star review! We're thrilled to hear that Darrell McMiller provided you with such outstanding service during your call. It's great to know he not only answered your insurance questions but also helped you save by bundling your policies. We’re proud to have team members like Darrell who go above and beyond, even assisting with non-insurance related inquiries. Your satisfaction means a lot to us here in Washtenaw County. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!"
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Laura Harlan

May 7, 2026

5  out of  5
rating by Laura Harlan
"Had a very informative and easy process switching my insurance with Darnell. I’m moving to Michigan from Ohio. He answered every question and got me the best possible rates! Excellent customer service and he was so personable!"
We responded:
"Hello Laura, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
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Claudia Raines

May 6, 2026

5  out of  5
rating by Claudia Raines
"Darrell was a great help in getting us setup with our policy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Darrell was able to assist you effectively in setting up your policy. If you need any further help, please don't hesitate to reach out!"
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Elena

May 5, 2026

5  out of  5
rating by Elena
"Darrell was extremely friendly and helpful. Definitely satisfied with my insurance from this group :)"
We responded:
"Thank you so much Elena. We really appreciate your positive review. I'm so happy Darrell was able to help you out with your insurance needs "
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Rose Dean

April 15, 2026

5  out of  5
rating by Rose Dean
"Darrell was great to work with! Helped me with car, renters, and life insurance all in one go. He was very informative, friendly, and easy to talk to and explained everything clearly and very well detailed. I'm glad to have him as my agent!!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Darrell was able to assist you with your car, renters, and life insurance needs all at once. It's great to know he provided clear explanations and made the process easy and friendly. We're glad to have Darrell as part of our team and even happier to have you as our valued client! If you ever need anything else, don’t hesitate to reach out."
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LC

April 9, 2026

5  out of  5
rating by LC
"Darrell Is very welcoming he got me together and right out the door! (Ask for Darrell) 😊"
We responded:
"Thank you so much for the fantastic 5-star review! 🎉 We're thrilled to hear that Darrell made you feel so welcome and got you all set and out the door quickly. We'll be sure to pass along your kind words to him—he loves hearing feedback like this! Don't hesitate to ask for Darrell next time. 😊 Thanks again!"
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Jayne

April 8, 2026

5  out of  5
rating by Jayne
"very nice and friendly. super easy!"
We responded:
"Thank you Jayne for the wonderful review."
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Celeste Lopez

April 1, 2026

5  out of  5
rating by Celeste Lopez
"Chris at State Farm was amazing and helped us with the switch. Very efficient, friendly and kind. We are very satisfied and hope to be State Farm customers for a long time."
We responded:
"Hi Celeste, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We look forward to providing you with more great experiences in the near future. Thanks again and we look forward to seeing you again soon."
Profile photo of Jared Dietzel

Jared Dietzel

March 31, 2026

5  out of  5
rating by Jared Dietzel
"Been having a heck of a time with insurance this past year, but Darrell made this so easy. Felt so confident in deciding to setup my coverage!"
We responded:
"Hello Jared, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! Hope you visit us again soon!"
Profile photo of Wayne Baker

Wayne Baker

March 27, 2026

5  out of  5
rating by Wayne Baker
"Excellent staff!! Super helpful. Best insurance company i have ever had."
We responded:
"Thank you so much for the amazing review. We strive to be the best insurance agency in the Ypsilanti area for sure."
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Marlon Vasquez

March 23, 2026

5  out of  5
rating by Marlon Vasquez
"Chris was amazing. He made the process so easy and he was just great to work with. If you’re looking for an agent who truly cares, give Chris a call!"
We responded:
"Thank you Marlon for the amazing review and recommendation."
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Shinoj Kandoth

March 20, 2026

5  out of  5
rating by Shinoj Kandoth
"Awesome service from Darrell"
We responded:
"Thank you for the positive feedback."
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Mb

March 20, 2026

5  out of  5
rating by Mb
"Chris is awesome. Just like talking to a friend, easy to work with and very helpful. Highly recommend!"
We responded:
"Thank you so much for the wonderful review. Like talking to a friend might be the best compliment we have had."
Profile photo of Jacqueline Zapf

Jacqueline Zapf

March 18, 2026

5  out of  5
rating by Jacqueline Zapf
"I received the best assistance from Darrell, he was very charismatic and knowledgeable every step of the way!"
We responded:
"Thank you so much Jacqueline. I'm so pleased Darrell was so helpful."
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Ayethatsrell

March 18, 2026

5  out of  5
rating by Ayethatsrell
"Chris at State Farm help me out when no other insurance company would"
We responded:
"Thank you for the great review. Chris and my entire team strive strive for exceptional service."
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Visage Beauty and Spa

March 18, 2026

5  out of  5
rating by Visage Beauty and Spa
"Darrell was super awesome! patient, helped me do exactly what i needed. definitely would call him back if i ever needed anything else"
We responded:
"Thank you so much Visage. Darrell is great and I am happy he was able to help."
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YIMING CHEN

March 13, 2026

5  out of  5
rating by YIMING CHEN
"The service is very nice."
We responded:
"Thank you Yiming."
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Thomas Spence

March 10, 2026

5  out of  5
rating by Thomas Spence
"Our agent Chris did a great job getting us the lowest price anywhere. We were in a situation where we didn't have the money yet and he even waited and kept in contact until we were ready. Did a really great job 👍"
We responded:
"Thank you Moes. I'm so pleased Chris was able to help you with you insurance needs."
Profile photo of Jack Pakela - Trumpet

Jack Pakela - Trumpet

March 5, 2026

5  out of  5
rating by Jack Pakela - Trumpet
"Ive been working with Darrell since I joined Statefarm back in June of 2025, and I will say the experience has been incredible. Compared to other insurance agencies, Statefarm goes the extra mile (and then some). Its easy to get ahold of Darrell who's my agent, and he does a great job of executing on the task at hand. Thanks Statefarm!"
We responded:
"Thanks Jack. Darrell is great, and I'm so pleased your experience has been incredible. We appreciate you and your positive feedback."